About JILICROWN Privacy Policy
This page explains how JILICROWN may collect, use, and protect information connected with your account, site access, payments, and gaming activity. We aim to present these practices clearly for Philippine users.
Every player should understand how personal information is handled and retain reasonable control over their account data. This policy outlines the main privacy principles that apply when using JILICROWN services.
Secure Data Transmission
JILICROWN uses encrypted connections to help protect information sent between your device and the platform. This may include details used during login, account support, and payment-related activity. Always keep your username, password, and payment credentials private.
No Selling of Personal Information
JILICROWN does not present personal information as a product for sale. Information may be used to provide, maintain, and improve platform services, assist with account requests, meet security needs, or comply with applicable legal obligations.
Data Storage and Security
Account information is handled with security controls designed to reduce unauthorised access and misuse. Availability, payment conditions, and security procedures may change under current platform terms. Players should use a strong password and avoid sharing access details.
Access Is Limited by Purpose
Account information should only be accessed by authorised personnel who need it for defined service, security, support, or compliance purposes. Access activity may be monitored and reviewed as part of platform administration.
Requests About Your Data
You may contact JILICROWN through the available support options to ask about personal information connected with your account. Requests may be subject to identity checks, account requirements, legal duties, and applicable retention rules.
Marketing Preferences
If you do not want to receive promotional messages, use the available account or support options to request an update to your marketing preferences. Service notices, security messages, and account-related communications may still be necessary.
Contents
By accessing or using the JILICROWN platform, you acknowledge this Privacy Policy. It applies to the website, mobile applications, account services and other related features available to eligible Philippine users aged 21 and above.
01 Introduction and Scope
JILICROWN is an online gaming platform serving players in the Philippines. We take account privacy seriously and explain in this policy how information may be collected, used, stored and protected when you access our services.
This Privacy Policy covers the digital services connected with JILICROWN, including the website, mobile access, live support and email communications. Please review it together with the current platform terms before creating an account or using any service.
We aim to handle personal information openly and responsibly. Our privacy information is provided to help Philippine users understand how their details may support account access, player assistance, platform security and service operations.
This Privacy Policy should be read alongside the JILICROWN terms and conditions. Together, these documents describe the main framework for using the platform, subject to applicable Philippine requirements and the latest published terms.
02 Information We May Collect
JILICROWN seeks to request only information that is relevant to account access, verification, support, payments or platform security. The exact fields and requirements can vary by service, so users should provide accurate details only when requested through the official platform.
| Information We Collect | Examples | Required? |
|---|---|---|
| Identity information | Full name, date of birth and identification details | Yes |
| Contact information | Mobile number and email address | Yes |
| Financial information | Payment details and transaction history | Yes |
| Gaming information | Game activity, bet amounts and win or loss records | Yes |
| Device information | IP address, browser details and device type | Collected automatically |
| KYC documents | Identification scans, passport details or selfie verification | When applicable |
Information We Do Not Collect
- Credit or debit card numbers and CVV details
- Social media passwords
- Information about other family members without their permission
- Real-time location tracking data
03 How Information Is Collected
JILICROWN collects information through several methods. This section explains what may be collected and how you provide it.
Information You Provide Directly
You may provide information when you register with JILICROWN, update your account, complete KYC verification, or contact Customer Support.
Information Collected Automatically
When you use the JILICROWN website or app, certain details may be collected automatically, including:
- IP address and approximate location, limited to the country level
- Browser type and version
- Device type, such as mobile, desktop, or tablet
- Time spent on the website and pages visited
- Referral source, showing how you reached JILICROWN
Cookies and similar tracking technologies
JILICROWN uses cookies, web beacons, and similar technologies to help improve your browsing experience. For more information about cookies, Cookie Policy please refer to the relevant section.
04 Why We Use Your Information
JILICROWN uses your information only for specific and lawful purposes. The reasons for processing your information are set out clearly below.
- Creating and managing your account
- Processing and verifying payments
- Completing required KYC checks
- Preventing fraud and money laundering
- Providing customer support
- Supporting responsible gaming
- Meeting legal and regulatory requirements
- Improving service quality and resolving technical issues
- Sending personalised offers and bonuses where you have given consent
- Protecting the security of the JILICROWN platform
JILICROWN does not sell or rent your personal information to advertisers or other third parties. This is a core commitment to protecting your privacy.
05 When Information May Be Shared
JILICROWN may share your information only in limited and specific situations. The circumstances are set out clearly below.
When your information may be shared
- Payment providers: Only the information needed to complete a transaction may be shared with the relevant payment provider.
- Game providers: Gameplay data may be shared only when necessary to operate and support the selected game.
- Law enforcement authorities: When required by a court order or other legal obligation.
- Fraud prevention organisations: To help prevent money laundering and fraudulent activity.
- IT service providers: For server and security services, subject to confidentiality obligations
International data transfers
JILICROWN may host servers in different countries. Where information is transferred internationally, JILICROWN takes steps to ensure that the destination provides appropriate data protection safeguards.
Except for the situations described above, JILICROWN does not share your information without your consent. Any third party receiving information must follow privacy and data protection standards consistent with this policy.
06 Cookie Policy
JILICROWN uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device when you access the site.
Types of cookies we use
| Cookie type | Purpose | Retention period |
|---|---|---|
| Essential cookies | Support login sessions and security tokens | Removed when the session ends |
| Functionality cookies | Remember language preferences and theme settings | One year |
| Analytics cookies | Help us understand usage patterns | 6 months |
| Marketing cookies | To display personalised offers | 30 days |
Cookie controls
You may disable or clear cookies at any time through your browser settings. Please note that blocking essential cookies may affect access to certain JILICROWN features.
07 Data Security Measures
JILICROWN applies account-security practices designed to help protect user information. Available safeguards may include the following, subject to current platform settings and terms.
- Data encryption during transfers, where supported
- Secure protocols for network communications, where supported
- Two-factor authentication (2FA) for account protection, where available
- Protection measures against service-disruption attacks, where available
- Security reviews and testing as applicable
- Protected backup procedures, where available
- Data protection awareness for authorised personnel
- Access controls and activity records
No online system can be guaranteed to be completely secure. If a reportable data incident occurs, JILICROWN will respond in line with applicable requirements and its current privacy procedures.
08 Your Privacy Rights
As a JILICROWN member, you may have rights concerning your personal information, subject to applicable requirements. To ask about these rights or submit a request, contact support through the official site or visit [JILICROWN](https://jilicrownbet.asia).
Right to request access to your information
You may request a copy of the personal information held about you by JILICROWN at any time. Subject to identity verification, we will provide it within 30 days.
Right to Correct Your Information
If your personal information is incomplete or inaccurate, you may ask us to correct it. After verification, JILICROWN will update the relevant details within 14 days.
Right to Request Data Deletion
In certain situations, you may request the deletion of your account and related information. Unless a legal requirement requires us to retain it, JILICROWN will complete the request within 30 days.
Right to Object to Processing
You may object to the use of your personal information for specific purposes, particularly for marketing communications.
- Data access — provided within 30 days
- Data correction — updated within 14 days
- Data deletion — completed within 30 days
- Data portability — supplied in a machine-readable format
- Marketing opt-out — effective immediately
- Processing restriction — available in certain situations
How to Exercise These Rights [email protected]To exercise any of these rights, send us an email or contact Live Support. Once your identity has been verified, JILICROWN will process your request as soon as reasonably possible.
09 How Long Data Is Kept
JILICROWN does not keep your personal information longer than necessary. Retention periods vary depending on the type of information and the reason it is held.
| Information We Collect | Data Retention Period | Reason |
|---|---|---|
| Account information | Five years after account closure | Legal obligations |
| Financial transactions | Seven years | Anti-money laundering requirements |
| KYC documents | Five years | Regulatory obligations |
| Gaming history | Three years | Dispute resolution |
| Customer support records | Two years | Service improvement |
| Marketing data | Until consent is withdrawn | Personalised offers |
Once the stated retention period ends, JILICROWN securely deletes or anonymises the relevant information. If a longer retention period is required, you will be informed in advance where applicable.
10 Privacy of Minors
JILICROWN is intended only for adults aged 21 and above. We do not knowingly collect personal information from minors.
- Age eligibility is checked during registration.
- Age may be verified again as part of KYC checks.
- Any account identified as belonging to a person under 21 will be closed without delay.
- Information linked to an underage account will be removed in line with applicable privacy requirements.
If you believe that a person under 21 has opened a JILICROWN account, please report it through the [email protected]official support channels. The team will review the concern and take appropriate action as soon as possible.
11 Updates to This Policy
JILICROWN may revise this Privacy Policy when necessary. Any update will follow the process outlined below.
- Material changes will be announced with reasonable advance notice before they take effect.
- Where appropriate, notices may be sent to the registered email address or mobile number on the account.
- The latest revision date will be displayed at the top of this page.
- If you do not agree with an updated policy, you may request that your account be closed.
- Continuing to use the services after an update may indicate acceptance of the revised policy, subject to applicable terms.
For the latest privacy information, visit this page regularly or access the official JILICROWN homepage.
12 Contact and Support
For questions about this Privacy Policy or your personal information, contact the JILICROWN support team. Customer support is available 24/7, with current response times depending on the channel.
- Email: [email protected]
- Live chat: Select the support icon at the lower-right corner of the website.
- Support hours: 24 hours a day, 7 days a week.
- Response times may vary by channel and current service conditions.
